We’re so happy you’re considering a stay at one of Le Pirate properties. We’ve created this short and easy-to-read guide so you know what to expect. By booking with us, you agree to the terms below, which are designed to keep everything safe, clear, and enjoyable for everyone.

1. General Information

By accessing or booking through lepirate.com, you agree to the terms outlined below. These terms apply to all direct and third-party reservations for Le Pirate properties and related experiences.

2. Booking & Payment

• Your booking is confirmed once we receive payment or a deposit.
• Some bookings may require full payment upfront.
• We accept Bank Transfer, Visa and MasterCard.
• Prices are shown in Indonesian Rupiah (IDR) and include government taxes where stated.
• Rates may vary based on dates, length of stay, or special promotions.

3. Check-In & Check-Out

• Check-in : From 2:00 PM
• Check-out : By 11:00 AM
• Late check-out is subject to availability and may incur additional charges.
• Please show a valid ID at check-in.

4. Age Policy

• Guests must be 16 years or older to stay at any Le Pirate property.

5. Cancellation Policy

• 14 days or more before check-in : No cancellation charge
• Within 14 days of check-in : 100% of the deposit will be charged
• No show or early check-out : 100% of the total booking amount will be charged
• Rescheduling is considered a cancellation and will require a new booking

*Refund will exclude bank fees

6. Activities

• Activities and facilities may be affected by weather, maintenance, or other conditions beyond our control.
• Drones are not permitted above the premises due to guest privacy (open-air bathrooms).

7. Force Majeure

• We are not liable for failure to perform due to events beyond our control, including but not limited to natural disasters, government regulations, transport disruptions, or acts of God.
• No refunds will be given if you cannot reach the property due to these external issues.
• Due to the remote and maritime nature of access to our properties, travel disruptions may occur as a result of weather conditions or official authority restrictions. Guests are strongly advised to arrange comprehensive travel insurance covering trip changes, travel delays, and missed connections. In the absence of appropriate insurance, guests may be responsible for any additional costs arising from such disruptions or required changes, including evacuation expenses, due to circumstances beyond our control.

8. Guest Conduct

• Please respect other guests, staff, and the property.
• We reserve the right to refuse service or ask guests to leave (without refund) if behavior is considered disruptive or unsafe.

9. Damages

• You may be charged for any damage to rooms or facilities within the property, including deep cleaning, repairs, or missing items.

10. Smoking

• Smoking is not permitted inside rooms.

11. Liability & Safety

• Le Pirate shall not be liable for any loss, damage, or injury resulting from a guest’s own actions, negligence, or failure to comply with staff instructions, including but not limited to during boat transfers and activities.
• Participation in any activity (e.g., swimming, snorkeling, diving, trekking) is entirely at your own risk.
• We strongly recommend that all guests have comprehensive travel insurance covering medical emergencies, personal liability, and cancellations.
• Our properties are located in remote island environments. Basic first aid assistance is available on site; however, access to medical facilities may require transfer to the mainland. Any medical treatment, evacuation, or related costs are not included and remain the responsibility of the guest.

12. Accessibility

• Facilities in Indonesia may differ from those in other countries.
• Our properties may not be suitable for guests with limited mobility.

13. Legal Information

• These Terms & Conditions are governed by Indonesian law.
• Any disputes will be subject to the jurisdiction of the courts in Indonesia.

 

If you have any questions or need more details, just reach out — we’re here to help.