Le Pirate Explorer
We’re so happy you’re considering an Overnight Sharing Cruise with Le Pirate Explorer. We’ve created this short and easy-to-read guide so you know what to expect. By booking with us, you agree to the terms below, which are designed to keep everything safe, clear, and enjoyable for everyone.
1. General Information
By accessing or booking through lepirate.com, you agree to the terms outlined below. These terms apply to all direct and/or third-party reservations for Le Pirate Explorer and related experiences.
2. Booking
- Your booking is confirmed once we receive payment or a deposit.
- Some bookings may require full payment upfront.
- We accept Bank Transfer, Visa and MasterCard.
- Prices are shown in Indonesian Rupiah (IDR) and include government taxes where stated.
- Rates may vary based on dates, length of stay, or special promotions.
- Guests must provide the correct total number of participants, as this determines the required Taman National Komodo entrance tickets. These tickets are charged per guest and are strictly non-refundable.
- For harbor clearance, guests are required to provide guests’ valid details including but not limited to ID number. Failure to provide this information may result in boarding restrictions.
3. Payment terms
- To secure your cabin onboard our Overnight Sharing Cruise, a structured payment process applies:
- Deposit (10%) – Required at the time of booking. This deposit is non-refundable.
- Second Payment (25%) – Due 30 days before departure
- Final Payment (65%) and Taman National Komodo entrance Fee – Due 14 days before departure
- All payments must be completed prior to the cruise date.
4. Departure & Return
- Departure Time: Cruise departs promptly at 10:00 AM. Please arrive at the Le Pirate Office by 9:30 AM, and show a valid ID.
- Return Time: Cruise returns to Labuan Bajo around 3:00 PM on the final day.
- We strongly recommend guests to arrive in Labuan Bajo at least one day before departure
- Late departure and early return can be arranged for an additional cost, please contact our team for more details
5. Age Policy
Guests must be 16 years or older to join the Overnight Sharing Cruise.
6. Cancellation Policy
- 14 days or more before departure : Second payment (25%) is eligible for a refund. The deposit (10%) remains non-refundable.
- Within 14 days of departure or “No Show” : Will incur a 100% charge of the total cruise value. No refunds will be issued.
- Rescheduling is considered a cancellation and will require a new booking
*Refund will exclude bank fees
*Taman National Komodo entrance fee is non refundable under all circumstances.
7. No Show & Late Arrival Policy
- No Show: Guests who fail to arrive at the agreed meeting point and time without prior notice will be considered a “no show”. In this case, the booking will be cancelled, and no refund will be issued.
- Late Arrival: If you are delayed due to flight issues or other transport disruptions, please contact us as soon as possible. While the Le Pirate Explorer will depart as scheduled, we will do our best to assist by arranging a private speedboat transfer to the cruise’s current location. All costs associated with catching up to the boat (e.g., private speedboat fees) are the responsibility of the guest. No compensation will be provided for missed departure.
8. Shared Cruise Departure Conditions
Le Pirate Explorer reserves the right to reschedule or cancel a shared cruise departure if the minimum booking requirement of two cabins is not met.
In such cases, guests will be contacted well in advance and given the choice to either:
- Postpone their trip to a later available departure date, or
- Receive a full refund of all payments made, or
- Guests will ask to cover the additional charge
9. Force Majeure
- We are not liable for failure to perform due to events beyond our control, including but not limited to natural disasters, government regulations, transport disruptions, or other acts of God and force majeure — such as earthquakes, tsunamis, volcanic eruptions, extreme weather conditions, or pandemics.
- No refunds will be given due to these external issues.
- Due to the remote and maritime nature of access to Le Pirate Explorer operations, travel disruptions may occur as a result of weather conditions, sea state, or official authority restrictions. Guests are strongly advised to arrange comprehensive travel insurance covering trip changes, delays, and missed connections. In the absence of appropriate insurance, guests may be responsible for any additional costs arising from such disruptions or required changes, including evacuation expenses, due to circumstances beyond our control.
10. Itinerary & Activities
- Le Pirate Explorer reserves the right to modify or cancel the itinerary due to weather conditions, sea state, or operational considerations (harbour master instruction, technical issue, etc).
- No refund or compensation will be given for itinerary changes caused by external or natural factors.
- In the rare case of a full cruise cancellation by Le Pirate, guests will be offered an alternative date or proportional refund (excluding third-party booking fees if applicable).
11. Guest Conduct
- Please respect other guests, staff, and the property.
- We reserve the right to refuse service or ask guests to leave (without refund) if behavior is considered disruptive or unsafe.
12. Damages
- You may be charged for any damage to your cabin, its contents, or onboard facilities and activities, including costs related to repairs, deep cleaning, or replacement of missing items
13. Liability & Safety
- Le Pirate shall not be liable for any loss, damage, or injury resulting from a guest’s own actions, negligence, or failure to comply with staff instructions, including but not limited to during boat transfers and activities. Always follow safety instructions provided by the crew.
- Participation in any activity (e.g., swimming, snorkeling, diving, trekking) is entirely at your own risk.
- Guests must inform us in advance of any medical conditions, allergies, or mobility restrictions.
- We reserve the right to refuse service or ask guests to leave (without refund) due to health condition
- We strongly recommend that all guests have comprehensive travel insurance covering medical emergencies, personal liability, and cancellations.Le Pirate Explorer operates in remote island and maritime environments. Basic first aid assistance is available onboard; however, access to medical facilities may require transfer to the mainland. Any medical treatment, evacuation, transportation, or related costs are not included and remain the responsibility of the guest.
14. Accessibility
- Facilities in Indonesia may differ from those in other countries.
- Our cruise may not be suitable for guests with limited mobility.
15. Legal Information
- These Terms & Conditions are governed by Indonesian law.
- Any disputes will be subject to the jurisdiction of the courts in Indonesia.